FAQ

FAQ

We take pride in our services and try to be clear about all of our policies and procedures; however we may have missed something. Many of our customers have questions about our services, and you probably do too. That’s why we have created this list of frequently asked questions to guide you through our process and give you all the information you need before proceeding. Reading the questions and answers here will surely help you find what you are looking for. If it doesn’t, we are constantly updating this list as more and more questions come in. Some of our most frequently asked questions are as follows. If you do not find the answers you are looking for here, please feel free to contact us and a representative from our company will get back to you as soon as possible to answer your question.

How current are your email database listings? How often are they updated?

Our business listings are updated yearly or more frequently as necessary, and are currently updated as of 2012. We take pride in the fact that our lists are always as current as possible.

How do you deliver my list? Will I have to wait for a DVD or CD to arrive in the mail?

Once you’ve paid for your list, you will receive a link to download your list immediately. It’s a fast and easy process if paid for by credit card online, and we take pride in being able to offer you the fastest and most reliable service of our kind.

How can I pay for my lists? What payment methods do you accept? Are your payment methods secure?

For your convenience, we accept a wide variety of payment methods including credit cards, and you can pay by phone, fax, local bank transfer or check/money order. Our highly secure credit card payment includes 3D verified socket layers (SSL) and Visa and MasterCard verified payment gateways. Your payment is always extremely secure and we never share any of your information, so you can feel safe knowing that your payment method is extremely secure.

Do you offer discounts if I purchase more than one list or product from your website?

We do offer bulk pricing and special discounts if you purchase more than one list. Please send us an email with the lists you would like to purchase to sales@email-lists.com and we will be more than happy to help you purchase all of the lists you need for the best prices possible.

Do you do custom lists and email lists?

Yes, if you let us know exactly what your custom requirements are, we will be happy to provide you with a list that is specified to your exact needs. Simply send us an email at sales@email-lists.com for more information, and we will do everything we can to meet your needs quickly and efficiently.